Welcome to the Helpline Resources page
Welcome to the helpline resources page, where you can find instructions (below) if you are concerned about an adult and wish to report, or if you would like to view/download/print our Essex Safeguarding posters, you can do this by scrolling through the list in the sidebar (right).
Social Care Direct Helpline.
You can call us for anything from straightforward information and advice about the abuse and the safety of adults in Essex; to the disclosure of a specific concern about your own safety of somebody that you know. Should you wish to report maltreatment of an adult in Essex we will take your concern seriously and ensure that it is investigated appropriately.
Who is vulnerable?
Somebody who is aged 18 years or older and is in need of a form of care because of a mental, physical or learning disability; their age or an illness and who is unable to take care of himself or herself, or unable to protect himself or herself from harm.
Are there different types of abuse?
People can be abused in different ways. The different types of abuse that people may suffer are listed below:
- Physical abuse
- Domestic violence
- Sexual abuse
- Psychological / Emotional abuse
- Financial abuse
- Modern Slavery
- Neglect and acts of omission
- Discriminatory abuse
- Organisational abuse
- Self neglect
Where does abuse happen?
Abuse can occur anywhere; the list below is by no means exhaustive but gives some examples:
- Someone’s own home
- A carer’s home
- Day care
- Residential care
- A nursing home
Help us to keep adults safe across Essex. Remember, ignoring abuse is not an option - Any person with knowledge of, or suspicion that a vulnerable adult may be at risk of abuse or is being abused must report their concerns.
Call the Social Care Direct line on 0345 6037630.
The Social Care Direct helpline is a partnership project between the Essex Safeguarding Adult Board,
Southend and Thurrock Safeguarding Adults Boards and Essex County Council.