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Concerned about an adult?    Social Care Direct 0345 6037630   

Are you concerned about an adult and wish to report it?



You can call us for anything from straightforward information and advice about the abuse and the safety of adults in Essex, to the disclosure of a specific concern about your own safety of somebody that you know. Should you wish to report maltreatment of an adult in Essex we will take your concern seriously and ensure that it is investigated appropriately.


Definition of Adult Safeguarding

The statutory framework introduced under the Care Act applies to any person aged 18 or above who:

  • Has needs for care and support (regardless of the level of need and whether or not the local authority is meeting any of those needs)
  • Is experiencing, or is at risk of abuse or neglect, and
  • As a result of those needs, is unable to protect themselves against the abuse or neglect or the risk of it.



Are there different types of abuse?

People can be abused in different ways. The different types of abuse that people may suffer are listed below:

  • Physical abuse
  • Domestic violence
  • Sexual abuse
  • Psychological / Emotional abuse
  • Financial abuse
  • Modern Slavery
  • Neglect and acts of omission
  • Discriminatory abuse
  • Organisational abuse
  • Self neglect 

For more information please visit our Types of Abuse page


Where does abuse happen?

Abuse can occur anywhere; the list below is by no means exhaustive but gives some examples: 

  • Someone’s own home
  • A carer’s home
  • Day care
  • Residential care
  • A nursing home
  • Hospital



Help us to keep adults safe across Essex. Remember, ignoring abuse is not an option - Any person with knowledge of, or suspicion that a vulnerable adult may be at risk of abuse or is being abused must report their concerns.


To report a concern please

Call:                                                                  or                                        Complete:

Southend - 01702 215008                                                                            A SETSAF form

Essex - 0345 603 7630 

Thurrock - 01375 511000


 Reporting Concerns Documents 

 All SET Guidance can be found on our Guidance Policies & Protocols page. 


The Adult Concern form (SETSAF) can be used by anyone to begin the adult safeguarding process.

The form should be used to record any specific concerns or incidents that relate directly to the care or welfare of an adult. The form must be used whenever there are concerns that may identify possible abuse against an individual. The form should only be completed in respect of the alleged victim.

To access form, click on the image. 

Guidance for completing the SETSAF







The Domestic Abuse, Stalking and Honour Based Violence (DASH 2009) Risk Identification, Assessment and Management Model.

To access Children and Families Services for the whole family, visit the Essex Effective Support Portal.


This chart is a useful and simple way of recording injuries as an aid to later diagnosis.


Southend 01702 215008


Essex 0345 603 7630





 Thurrock 01375 511000


For Safeguarding Posters with all current contact information on please click below.