I need help

If in immediate danger always call 999

Reporting Abuse/Neglect

The documents below will help you to understand what happens when you report abuse/neglect to Social Care Direct.

People You Can Talk To

COMPASS – 24/7 Domestic Abuse Helpline Compass provides information, advice and guidance to the public and professionals who have concerns about family, friends and people they work with who may be victims of Domestic Abuse.

Next Chapter - help for adults and children affected by domestic abuse.

Changing Pathways - help including refuges and counselling. 

The Change Project - for victims and perpetrators.

Victim Support - local branch of the national scheme

Domestic Violence Assist  Specialises in assistance to obtain emergency injunctions from being further abused.

Women’s Aid Domestic Violence Helpline  Free 24-hour national helpline run by Women’s Aid and Refuge.

Men’s Advice Line  Confidential helpline for male victims of domestic abuse.

OutHouse East Provides safe and confidential counselling for those within the LGBTQ+ community and allies. 

National LGBT Domestic Abuse Helpline  Emotional and practical support for LGBT+ people.

Galop LGBT+ anti violence charity Independent advice for LGBTQ+ people

National Centre for Domestic Violence  Specialises in assistance to get emergency injunctions from being further abused.

National Stalking Helpline  Guidance on the law, how to report stalking, gathering evidence, staying safe and reducing the risk.

Victim Support  Free and confidential help to victims of crime, witnesses, their family and friends.

SETDAB - Domestic abuse support for older persons. The Southend, Essex and Thurrock Domestic Abuse Board (SETDAB) is made up of representatives from agencies and organisations working to join up and better facilitate Southend, Essex and Thurrock’s vision to work together to enable everyone to live a life free from all forms of domestic abuse

Mental Health Crisis Line

A mental health phone line has launched across Essex.

The 24-hour service, by Essex Partnership University NHS Foundation Trust (EPUT), offers immediate and specialist support to adults experiencing mental health crisis.

Callers will be connected to trained staff at EPUT who can provide timely and appropriate support and advice. The service is for people aged 18 and over and aims to ensure those in need of support can access it quickly when they need it most.

It is hoped the service will help alleviate pressure on hospital accident and emergency services and GP surgeries.

Anyone in need can dial 111 at any time and select the option for mental health crisis (option 2).

In a mental health crisis? Call 111 option 2