Reporting concerns

Use a SETSAF form to report a concern.

If there is an emergency that's ongoing or life is in danger, call 999 now.

You can get in contact for anything from straightforward information and advice about the abuse and the safety of adults at risk in Essex, or you can make a disclosure of a specific concern which may affect an adult at risk. Staff will listen and take your concern seriously and may signpost you to appropriate agencies. 

To report a concern, please call or send a completed SETSAF Concern form to the relevant area:

ESSEX

Telephone: 0345 603 7630 | email: businesssupportadultsovas@essex.gov.uk

SOUTHEND

Telephone: 01702 215008 | email: accessteam@southend.gov.uk

THURROCK

Telephone: 01375 511000 | email: Thurrock.First@thurrock.gov.uk

If you are in mental health crisis please contact NHS 111 option 2.                                                                      

Definition of Adult Safeguarding

The statutory framework introduced under the Care Act 2014 applies to any person aged 18 or above who:

  • Has needs for care and support (regardless of the level of need and whether or not the local authority is meeting any of those needs)
  • Is experiencing, or is at risk of abuse or neglect, and
  • As a result of those needs, is unable to protect themselves against the abuse or neglect or the risk of it.

Are there different types of abuse?

People can be abused in different ways. The different types of abuse that people may suffer are listed below:

  • Physical abuse
  • Domestic violence
  • Sexual abuse
  • Psychological / Emotional abuse
  • Financial abuse
  • Modern Slavery
  • Neglect and acts of omission
  • Discriminatory abuse
  • Organisational abuse
  • Self neglect 

For more information please visit our Types of Abuse page

Where does abuse happen?

Abuse can occur anywhere; the list below is by no means exhaustive but gives some examples: 

  • Someone’s own home
  • A carer’s home
  • Day care
  • Residential care
  • A nursing home
  • Hospital

For more information please visit our Types of Abuse page

SETSAF Form